Policies


Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Rio Grande Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In the event of an early departure, the property will charge you the full amount for your stay. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. You are advised to bring your own vehicle as this property is not serviced by public transport. Overnight horse boarding is offered in 12x20' open stalls for an additional charge per horse/per night and includes fresh water and feed. The stalls are located within walking distance to motel rooms. Extra feed is available for an additional fee. Contact the property for more information. Guests traveling with pets or service animals are required to contact the property directly for information regarding the availability of pet-friendly rooms. Service animals are required to present their credential identification card upon check-in. Please note that according to New Mexico state law, smoking is prohibited within 20 feet from motel buildings. Please note: 24:hour check-in is available. Please contact property in advance to arrange. Please note that the property offers discounted rates for group reservations. Contact the property for more information.
Internet
WiFi is available in the hotel rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

Pets
Pets are allowed on request. Charges may be applicable.

Children and Extra Bed Policy
All children are welcome. All children under 5 years stay free of charge when using existing beds. There is no capacity for extra beds in the room. The maximum number of total guests in a room is 4. There is no capacity for cots in the room.